TERMS/SIZING


For any sizing questions please email at INTRODUCTIIONBRAND@GMAIL.COM or send us a DM to @INTRODUCTIION. 

SIZING

INTRODUCTIION WOMEN'S SIZING IS  XS, S, M, L, XL, SIZING IS BASED ON THE BODY MEASUREMENTS BELOW. NUMERIC SIZING BELOW IS (US): 

 

APPAREL SIZE (INCHES)

SIZE BUST WAIST  HIP
X SMALL 32-33 24-25 35-36
SMALL   34-35 26-27 37-38 
MEDIUM 35-36 28-29 39-40
LARGE 36-37 29-30 40-41
X LARGE 44-46 32.5 42

 

 

 

 

PAYMENTS

PAYMENTS FOR PRODUCTS PURCHASED ON INTRODUCTIION.COM ARE ACCEPTED THROUGH PAYPAL. 

ALL PRICES ARE IN USD. 

PLEASE NOTE THE TERMS & CONDITIONS FOR THE PAYMENT GATEWAY CHOSEN FOR THE TRANSACTION AS THEY ARE RESPONSIBLE FOR THE TRANSACTIONS MADE.

SHIPPING

PLEASE ALLOW BETWEEN 4-7 BUSINESS DAYS FOR ORDER PROCESSING. ONCE YOUR ORDER HAS BEEN PROCESSED ITEM(S) WILL BE SHIPPED WITHIN 48 HOURS. ORDERS ARE NOT SHIPPED OR DELIVERED ON WEEKENDS OR LOCAL PUBLIC HOLIDAYS. ORDERS ARE SHIPPED VIA CANADA POST. WE OFFER GLOBAL SHIPPING TO ALL DESTINATIONS.

PRE-ORDER TERMS

PLEASE NOTE THAT IN-STOCK ITEMS ORDERED WITH PRE-ORDER ITEMS ARE SUBJECT TO STOCK AVAILABILITY AND WILL SHIP WHEN THE PRE-ORDER ITEM IS AVAILABLE. 

PRE-ORDER SHIPPING DATES MAY VARY SUBJECT TO DELAYS

LOCAL TAXES

PLEASE NOTE THAT LOCAL CHARGES (SALES TAX, CUSTOMS DUTY) MAY OCCUR, DEPENDING ON YOUR REGION AND LOCAL CUSTOMS DUTIES. THESE CHARGES ARE AT THE CUSTOMERS OWN EXPENSE.

SERVICE DELAYS 

INTRODUCTIION IS NOT RESPONSIBLE FOR UNEXPECTED SHIPPING DELAYS CAUSED BY EXTERNAL CIRCUMSTANCES WHICH MAY DELAY THE DELIVERY OF YOUR ORDER (CLEARANCE DELAYS, CUSTOMS AND TAX ETC). 

INTRODUCTIION IS NOT RESPONSIBLE FOR LOST, STOLEN OR MISSING PACKAGES- PLEASE CONTACT CANADA POST WITH YOUR TRACKING/WAYBILL NUMBER FOR THESE ENQUIRIES

EXCHANGES

NOTE THAT SIZE AND COLOUR OPTIONS CANNOT BE CHANGED ONCE YOUR ORDER HAS BEEN CONFIRMED. PLEASE READ OUR SIZING GUIDE CAREFULLY BEFORE PURCHASING.

ORDER CANCELLATIONS

PLEASE NOTE THAT ORDERS CAN ONLY BE CANCELLED WITH NOTIFICATION VIA EMAIL TO US AT INTRODUCTIIONBRAND@GMAIL.COM WITHIN 24HRS OF ORDER PLACEMENT. IF YOUR ORDER HAS BEEN FULFILLED AND SHIPPED OUT, YOUR ORDER CANNOT BE CANCELED. 

RETURNS

PLEASE READ ITEM DESCRIPTIONS AND SIZING GUIDE CAREFULLY AS WE DO NOT ACCEPT RETURNS. FOR SPECIAL ENQUIRIES, EMAIL US AT INTRODUCTIIONBRAND@GMAIL.COM

PRE-ORDERS ARE NON-REFUNDABLE.

 

ALL ENQUIRIES INTRODUCTIIONBRAND@GMAIL.COM

THANK YOU FOR SHOPPING WITH INTRODUCTIION